Instant Demand Service – HOA’s professional collection specialists will make an initial demand within 24 hours of receiving your claim.  Our acknowledgment letter will contain the results of our first contact with your debtor.  HOA will immediately route your claim for effective handling within our worldwide network of collection representatives. Every claim entrusted to us, regardless of the amount placed, will receive the same high quality collection effort.

Forwarding Claims – Claims forwarded to attorneys are monitored closely by HOA’s experienced legal department.  No legal action will be taken without the express permission of the creditor and no monies will be expended by attorneys without authorization.   HOA’s corps of bonded attorneys accept items only on a contingent basis and standard rates prevail until suit is authorized at which time attorneys will set forth court costs and suit fees.  Creditors will receive actual copies of attorney correspondence.  

Electronic Claim Management - HOA DIR.E.C.T. is an on-line system that House of Adjustments provides to its clients for accessing claim information.  This system gives HOA clients the ability to place new claims, to retrieve information on claims already placed, to communicate bi-directionally with HOA, to generate reports and to upload and download data.  This is a browser-based system and requires only an Internet connection and a Web browser such as Internet Explorer.

Skip Tracing and Asset Location - HOA uses both in-house resources and private investigative agencies to locate debtors and research assets to help determine the potential for collection. 

RMS Letter Service – HOA will provide a pre-collection letter writing service for those accounts 30 – 60 days past due.  Letters are sent on our letterhead and accounts will be placed for "Instant Demand Service" if no recovery is received by at the end of the series.

Free Demand – Upon request an initial demand letter is sent. No other action is taken for 10 days.  If a recovery is made during that 10-day period no fees will be charged for that recovery.

Additional Services – HOA also provides consulting services, periodic seminars and accounts receivable liquidation services.